Updates and corrections
Under California’s “Shine the Light” law, California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us, limited to once a calendar year, information about customer information we may have shared (if any) with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities, if any). To obtain this information, please send an email message to [email protected]
with “Request for California Privacy Information” in the subject line and in the body of your email. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response. California users are entitled, under California Civil Code Section 1789.3, to the following consumer rights notice: If you have a question or complaint regarding the services or products provided through our systems, please send an email to [email protected]
You may also contact us by writing to Origence, 18400 Von Karman Avenue, Suite 900, Irvine, CA 92612, Attn: PRIVACY, or by calling us at 1-833-908-0121. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
For Nevada Residents:
Nevada law allows marketing calls to existing customers even if you are listed on the national Do Not Call list; however, we do not market to consumers. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: B[email protected]
For Oregon Residents:
We will not share your Personal Information and/or Browsing Information with nonaffiliated third parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to notify us that you do not want us to disclose your Personal Information for marketing purposes.
For Vermont Residents:
We will not share your Personal Information and/or Browsing Information with nonaffiliated third parties, except as permitted by Vermont law, such as to process your transactions or to maintain your account. We will not share information about your creditworthiness with our affiliates except with your authorization. For joint marketing in Vermont, we will only disclose your name, contact information and information about your transactions. Click here for the Vermont mail-in form for Vermont Residents
The California Online Privacy Protection Act
As noted above, in many instances we are acting as a third-party service provider to a Financial Institution. In those instances, we may collect certain information on behalf of such Financial Institution. During these transactions, we may collect some or all of the information on behalf of the Financial Institution that is described in the section above titled Types of Information Collected. Your submitted information is then transferred to your Financial Institution by way of our services. The Financial Institution is solely responsible for taking action or making changes to any consumer information that is submitted through our systems. If you believe that your user information is incorrect, you must contact your Financial Institution. We generally retain the information that you submit to us for 90 days. In some instances, we may retain the information indefinitely as not otherwise restricted by law or order. If we receive a timely request from you, we can provide the information to the applicable Financial Institution that is acting on your behalf before we purge our workspace of such information. If you are receiving consumer services and have questions regarding the choices you have with regard to your personal information or how to access or correct your personal information, you should contact your Financial Institution